REALLY???? Package was the size of a box of 6 spark plugs.I watched the readout on the were is your package today that FedEx provides on the internet. The best part of SmartPost is the lack of a residential surcharge fee. They scrape it all off the track at the end of the race and if you are lucky, your stuff survives and arrives eventually, dirt, tire tracks, foot prints and all. They rescheduled the "Delivery Date" 3 times.. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Took 10 days from San Diego... ridiculous! J L (@Thereal_jlucero) reported 2 hours ago I'm guessing they don't have too much call for a regular BR-Austin route. FedEx said the package was delivered on February 23rd, at 11:29 AM, and it was left at the back door. We offer flat rate FedEx SmartPost shipping on all orders for $5.95 for the contiguous United States. We’ll work directly with you to: Review and sign a contract for service. No excuse on why they take their time.. Would You Like to Convert It Into Review? Your stuff sits for days in one place never moving. In the shipment details, enter the Weight and Dimensions. to UTAH, and Nevada where it is still sitting. FedEx now offers a service level called FedEx SmartPost. They don't move packages during the weekends and took 3 days to go through 2 states. Welcome to hell. And by the way. 6 days to travel 300 miles???? It will arrive. For more information or to get started using either service, contact your FedEx account executive or call 1.800.463.3339. Username and password will be sent to you via email. Package left CA on Jan 3 2019, Jan 6th it hit Ohio. Locate the tracking number of the package. Based on your average daily shipping volume, we offer a customized solution to get your packages from your facility to our high-tech distribution facilities for same-day sorting. @FedEx when will you stop blaming the weather for packages not moving? Strangely enough, FedEx Ground is sometimes cheaper and always faster that FedEx/USPS Smart Post. SmartPost is only available to FedEx customers who have an agreement with FedEx for SmartPost service. Midnight Jazz said: This isn't the first time that I've seen FedEx or even UPS do this, but it puzzles me each time. I swear it seemed that the package went 200-300 hundred miles a day. Before enabling SmartPost in ShippingEasy, it is important to verify with your FedEx Account Manager, that your FedEx account is set up as a small shipper and enabled for SmartPost. What's even more ridiculous is that the shipper used Fedex to ship it to a post office north of me in Sacramento. All content is posted anonymously by employees working at FedEx SmartPost. 8 days later, its still in El Paso. Click “More Actions” 7. – FedEx Home Delivery is a service that averages roughly 2.5 days of transit time within the U.S., and is applicable when shipping to residences. We recommend using one of the following browsers for an optimal website experience. yes you are right. 7 days from 2 states away and still not here. It says expected delivery is Tuesday the 16 but it seems to much for an hour long ride. All I can say is that I ordered three games from Amazon on December 20th, they went out the next day by FedEx SmartPost (it was the method for the free shipping option), and I got them Christmas Eve. Effective January 7, 2013 Updated July 15, 2013. I got more customers complaining and screaming at me because their packages are not arriving. That's nothing. For more information or to get started using either service, contact your FedEx account executive or call 1.800.463.3339. The tracking number given is not even a Fed Ex tracking number. The location it says arrived is 1 hr away from me. USPS carries SmartPost parcels for the final leg of their journey, known as the “last mile.” It was supposed to be going from Cal, to Idaho. Only thing is that when I order from Amazon, they dont tell you what company they are going to ship it with. 4 days AFTER it was SUPPOSED to be delivered and the web site says no delivery date. The next time you placer an order with the USPS, UPS, FedEx, DHL, or Airborne, check its status with Boxoh. FedEx Ground is a package shipping company that is a subsidiary of the FedEx Corporation.It is headquartered in Moon Township, Pennsylvania, a suburb of Pittsburgh.It was originally founded as Roadway Package System (RPS) as a lower cost competitor to UPS and took advantage of new barcode, material handling, and computer technologies. We’ll work directly with you to: USPS is registered trademark of the United States Postal Service. © 2011. I know smartpost sucks because I used to work in a call center for Fedex. Establish a USPS Mailer ID. It is a postal service number. I package from Southern California was shipped to Central California and it took 6 days!!! Mar 7, 2006 #6. xcental34x. Sat in Concord for 4 days and I doubt it will ever show up. Smartpost is a division of Fed Ex. My package traveled around on a truck in Sacramento for 16 hours before making it to the post office. Finally made it to within 30 miles and now received my 4th delayed delivery notice! You will be automatically registered on our site. With SmartPost, FedEx carries packages through its network of warehouse and truck beds. I got more customers complaining and screaming at me because their packages are not arriving. 6. Change search period from “Last 7 days” to “Last 31 Days” or however long it’s been. I'm anticipating tomorrow since it did not come today. I was outside working at that time, AND we don't have a back door. FedEx SmartPost vs Home Delivery Comparison. That said, it’s important to understand both sides so you can be sure you’re actually saving money if you decide to go the SmartPost route. smartpost missing packages mysteries gifts post office usps SHIPPING fedex delays Cristiana says beware the trap of sending things via FedEx SmartPost: the USPS handles the local part of … FedEx SmartPost and FedEx SmartPost® Returns are contract-only services. fedex smartpost slow. First, you'll need to package and label the item. If you can tell the shipper "do not use smartpost." Everytime a shipper sends me a package using Fedex smartpost there is unexplained lag time! Go to “My eBay.” 2. Review your operation and develop a rollout plan. Get packages to your customers quickly and realize significant cost savings with FedEx SmartPost. The USPS then provides the “last-mile delivery” to your customer. FEDEX your service sucks!!!!! Processing a shipment using FedEx SmartPost: • Go to Shipping>Process Shipment page. ALWAYS ask exactly how an item will be shipped..and if they say SmartPost...MOVE ON and if they dont answer MOVE ON! Are they shipping by way of donkey, carrier pigeon, hitch hiker? It has been exactly two weeks and FedEx "SmartPost" (laughing derisively here) kept sending it round and round to places I never heard off instead of sending it to the post office like they are supposed to. Feb 28, 2003 Memphrica, TN. Still waiting! There are three main reasons why a package could end up at a post office or sorting plant in the totally wrong part of the country. Fed Ex will have no answers for you if you should need to call them. I don't know which I hate more. It then might be 7 days before you get the package. FedEx Smartpost. The first package I everv received via Smartpost was a small white package and there were tire tracks all over it. NEVER AGAIN. I'm pissed!!!! We have updated our list of supported web browsers. He is ABSOLUTELY RIGHT! That means if you need to fix an incorrect delivery address, or wish to have it left at a neighbors house because you wont be home, or even wish to have it left at your local Fed Ex station for any reason, you cant do it. This highly efficient, cost-effective network tenders low-weight, non-urgent packages to local USPS destinations — a process known as “zone skipping.” It enables FedEx SmartPost to provide high-quality delivery service in a timely and cost-effective manner. I know where you are coming from. If you wish that your prior post be removed, submit a notarized letter. Two freaking weeks, and I still have no idea when that package will show up. I would never use smartpost. Totally agree! This was a guaranteed delivery date of Jan 8th, 2019 and now my package has been sitting 30 minutes from my house! So let’s take a look at two different customers sending a Home Delivery and SmartPost package with the same weight and zone. Just a terrible service:( Ships beyond it's destination and sits. PissedConsumer530469. FedEx SmartPost vs. literally I order my item TWO WEEKS ago from a neighboring state, and turns out they marked it delivered after handing it to the US postal service. You will be able to edit the text before publishing. FedEx SmartPost packages can be dropped off at any staffed FedEx location, including FedEx Office centers. 1. Postal Service® (USPS) system destination closest to your customer, and the postal worker carries it the last leg for delivery. Same here.. been a bad issue that has only gotten worse. I have no idea why anyone would use smartpost! www.realthanks.com. I'm waiting on a package being sent From California to Winfield MO. ... Glassdoor has 154 FedEx SmartPost reviews submitted anonymously by FedEx SmartPost employees. For expedited shipping, we offer 2-day shipping and next day shipping at the standard UPS … Thank You for Your Reply! After sorting at a FedEx facility, the packages are transported using the FedEx Ground shipping network. It does suck. Click “Submit SmartPost claim” 8. Business Profile. The published rates for all 4 packages are the same, the base rate is $12.05. Great Comment! I am waiting for a package sent FedEx Smartpost which took 3 days to go from Indianapolis, IN to Phoenix, AZ and now 3+ days to go from Phoenix, AZ to Tucson, AZ (1 1/2 hour drive!) Get exclusive benefits when you open a FedEx account. This service is always slow, slow, slow and also hard to track. It took 1 day to come down to Charlotte NC, only 90 miles from me in Greensboro NC.. then the *** thing bounced back and forth between Charlotte and Concord (5 miles apart), then to Nashville TN, then to MO and back to Concord NC, eating up 10 days for NOTHING! FedEx SmartPost can be hugely beneficial for any brand that incurs shipping costs. Is FedEx going to refund my money. It left Ohio (2.5 hour drive) on the 7th and hit Martinsburg WV on the 10th, planned delivery is the 14th? Fedex smartpost is not a fast shipper. There are pros and cons to this shipping option, but many times, the benefits outweigh any drawbacks. Tracking says its at the FedEx Location in Earth City which is only a 30 minute drive from here. I had a package go from San Diego to Fresno. *Please no harping about SmartPost’s slow service. Work with you and the USPS to obtain USPS Label Certification. Bounced to LA, San Francisco, back to LA, then SF then Fresno. I've gotten packages from England faster than this, this service sucks period. I would just go get it, but their is no option for that offered. I could of put it on a wagon trail and it would of gotten hear faster. If you want your response than package lost ...POS. To learn more about the ways to appreciate the reviewer please visit If your are buying something from someone who uses "Fedex", make sure it isn't smart post- there's nothing smart about it! Write a private message as FedEx verified representative. Smartpost is the stupidest post ever! A free inside look at company reviews and salaries posted anonymously by employees. I expected a delay because of the pandemic and I would've been fine, but this is very frustrating and disappointing. I called FedEx and they told me the package is already in USPS's possession so they can't help, ( of course, ) so I contact USPS and they also say "they have no way to trace the package because there is no physical scan." I had a package "delivered" to me today. I know smartpost sucks because I used to work in a call center for Fedex. The reason merchants use it is because it is a very inexpensive method of shipping. You will see a new drop-down menu for “Indicia and Ancillary Endorsement”. FedEx SmartPost has a 98% on-time delivery for packages that arrive at the proper hubs, where they are handed off to the USPS or other appropriate final delivery services. and was SUPPOSED to be here TONIGHT - they say SHOULD be handed to Post Office in Tucson for delivery tomorrow. My package is sent from LAX to my house in Huntington Beach, 30 miles south of LAX. Yep 2 weeks and 2 days from PA to ID. We are processing your message. This is the FedEx SmartPost company profile. I would never use smartpost. For comparison, USPS Retail Ground, which is equivalent service speed to SmartPost is $12.72. The ebay seller was your typical CHINESE seller living in Hong Kong... selling from a CA address, yet the package was shipped from NJ. THEN the post office had to put it on a truck to deliver it to my town and THEN the darn mail truck had to deliver it... WHY NOT.... just take the darn package to the post office??? Eventually. I used to work at a Fed Ex call center handling these kind of calls. FedEx Smartpost. If you have more than 20 returns of low-weight packages a day, take advantage of FedEx SmartPost Returns. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. My package is missing for TWO WEEKS after it was last updated by FedEx. Absolutely! Dude. Click “Selling” 3. Yes, FedEx Smartpost. I sincerely hope it is neither perishable nor actually "needed". Click “Shipping Labels” 4. They should name it TotallyScrewedPost! you'll be better off. Get packages to your customers quickly and realize significant cost savings with FedEx SmartPost. Very pissed too. If you do not know your Hub ID, you can find it below: Location Code; HQ – Brookfield, WI: 5531: Allentown, PA: 5185: Atlanta, GA: 5303: Avenel, NJ: Peak Annex: Baltimore, MD: 5213: Charlotte, NC: It can be 2-3 days for your order to process before it even ships.