Following plane crashes by Lion Air and Ethiopian Airlines that killed 346 people, countries around the globe began grounding Boeing’s 737 Max. Launched in 2013, the Sports […] Torossian is known as one of the country's foremost experts on crisis communications, and is called on to counsel blue chip companies, top business executives and entrepreneurs both in the United States and worldwide. In April 2019, hit singer SZA tweeted that a Sephora employee had called security on her to prevent shoplifting. Sometimes a PR blunder can be resolved by fortunate timing. Following plane crashes by Lion Air and Ethiopian Airlines in late 2018 and early 2019 that killed 346 people, countries around the globe began grounding Boeing’s 737 Max early this year. Nike lost about $1.1 billion in market cap in the immediate aftermath. THE DOMINICAN REPUBLIC – At least 11 Americans have died while vacationing this year in the Caribbean island, a number that Dominican Republic officials claim is statistically normal. So in […] This has led to a perception of more egregious calls this year, during the regular season, and the league has been on the defensive about it all year. But many fans, pundits, and opposing team officials aren’t buying it. New stars may shine and current stars may fade. As we continue to watch the events around the coronavirus pandemic unfold and in-line with the #DoingMyPartCO initiative, our goal with this podcast is to shine light on what ourColorado leaders are doing and the issues they’re facing, how best to support Colorado’s smaller nonprofits, innovative ways small businesses are making a difference, and what you and your family can do to help. The most damaging crises are those where you remain stuck without a clear resolution – think Malaysia Airlines when cable TV news covered its missing Flight 370 for months on end. Meanwhile, media are penning sidebar stories about the history of quality complaints at the facility that produces the 737 Max and whether flyers will trust the plane when it does return. Given the breadth of the recent SolarWinds hack, PR pros’ 2021 crisis plans would do well to include a cybersecurity response. Nike acknowledged that policy, and vowed to change it after it received a barrage of public complaints from athletes and fans. In addition to facing a very real chance of jail time, both actresses saw their professional careers nosedive. It didn’t help the brand that one of the people at the game who called out the broken shoe happened to be former US President Barack Obama, a clip that is still getting social media play. … Read More >, There are many communication nuances during a crisis, one of the most important being how … Read More >. Over the last 12 months we’ve blogged about 500+ head-turning, creative marketing campaigns from all across the globe. Boeing has since been working to fix its flight control software, which is thought to have played a role in the crashes. Crisis Review: The Top 20 Crises Of 2019 (Part 1 Of 3) This year's Crisis Review weighs in again at a hefty 20 cases. You can also read more about us at GroundFloorMedia.com or MeetAtCT.com. Each of these stories has at least one factor in common: one headline snowballed into multiple, ongoing negative stories, sometimes cooling down then hitting the headlines again several months later. The post Notable Sports PR Misfires in 2019 appeared first on. Community Support Assistance for Smaller Colorado Nonprofits, kept the New Orleans Saints from advancing, cutting endorsement compensation during maternity leave, actresses Lori Loughlin and Felicity Huffman became the faces of the issue, Working With Legal Counsel During a Crisis, Crisis Communication & Reputation Management. The broadcast even featured former President Obama, who was watching the game from the stands, mouthing, “His shoe broke.” To add injury to insult, Williamson suffered a knee sprain when his shoe blew out that prevented him from playing the rest of the regular season.